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Office 365 Troubleshooting

Remove Work or School account option when signing into Microsoft Account

Remove Work or School account option when signing into Microsoft Account (Confirmed working!) UPDATE #2: It works! it took about...

Microsoft Excel cannot access the file on SharePoint

Microsoft Excel cannot access the file on SharePoint You may experience an issue that prevents you from opening Excel documents...

How to fix the Office 365 WINMAIL.DAT attachment issue

Are people receiving emails from your Office 365 users that are blank with an attachment called WINMAIL.DAT? It’s probably time to...

The proxy address is already being used by the proxy address of another mailbox

The proxy address is already being used by the proxy address of another mailbox Or, why can’t I remove the...

Remove the Microsoft Windows Search Protocol Host prompt

How to remove the Microsoft Windows Search Protocol Host prompt We’ve had a recent issue with the Search Protocol Host in...

Cannot enable OneNote Notes about Outlook Items

Cannot enable OneNote Notes about Outlook Items You may notice that the Send to OneNote button in Outlook is missing...

Excel 2016 stuck on Opening in Protected View

Excel 2016 stuck on Opening in Protected View Problem You may be experiencing an issue opening Excel documents from emails...

OneNote can’t sync because it’s run out of space

OneNote can’t sync because it’s run out of space If you’ve had Office 365 for a while, and use OneNote,...

Cannot Share from OneNote

Cannot Share from OneNote You may have an issue with OneNote not allowing you to share Notebooks from the desktop...

Stop SendGrid emails from going to junk for your Office 365 users

Stop SendGrid emails from going to junk for your Office 365 users We had several customers get in touch with...

‘You’re already syncing this account’ when syncing SharePoint libraries

‘You’re already syncing this account’ when syncing SharePoint libraries We noticed this message when trying to sync a SharePoint library...

Troubleshooting Office 365 IMAP Migrations from Google Apps

Troubleshooting Office 365 IMAP Migrations from Google Apps We usually use Skykick for our Office 365 migrations as it helps...

The Sharing policy doesn’t allow you to grant certain permissions to users on CalendarFolder folder “Calendar”

The Sharing policy doesn’t allow you to grant certain permissions to users on CalendarFolder folder “Calendar” When attempting to share...

Cannot modify certain Exchange Online properties on Telstra Syndicated Office 365 tenants

Cannot modify certain Exchange Online properties on Telstra Syndicated Office 365 tenants When attempting to set up custom retention tags...

Excel Survey links have stopped working

Excel Survey links have stopped working We send out a feedback form with an Excel Survey whenever we complete a...

Solving issues when migrating away from Telstra’s Office 365 to Office 365 via CSP

Solving issues when migrating away from Telstra’s Office 365 to Office 365 via CSP I ran a small migration on...