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Business IT Support

IT Solutions


Gold Coast IT security services and support

As a business owner, what do you do when IT security services pose problems that get in the way of the efficient operation of your business? As business owners ourselves, we know how important it is to ensure continued, uninterrupted and efficient day-to-day flows. The award-winning team at our tech help desk ensures that you never have to reach the point of frustration when things go awry.

We assist your business by providing support for infrastructure management, hardware and device management whilst implementing the latest cybersecurity practices.

Uphold your company’s intellectual property to the very highest standards through the competent hands of GCIT. In combining our custom made security scripts with Microsoft 365, cloud storage systems, and backup and disaster recovery, we protect and preserve the IP that matters to you.

How Gold Coast IT Support can help your business and what is included?

Gold Coast IT support services pivot from a holistic approach to your company’s IT health. In integrating our custom made security scripts with Microsoft 365 business, hardware and device management, best practice cybersecurity, monitoring and detecting internal and external threats, our IT services cover all bases.

Our IT help desk provides unlimited IT support for every member of your team with an in-depth understanding of important industry-specific applications.

  • Security and patch management
  • Firmware updates for network hardware
  • Security policy enforcement
  • Device encryption.
  • Configuration of security policies according to Microsoft best practices
  • A holistic security approach, addressing devices, identities, data, apps, infrastructure
  • User-centric security/approach that balances security and productivity.
  • Monitoring for both external and insider threats
  • Additional security licensing
    • Cisco Umbrella – DNS security that prevents staff from downloading from, or visiting, potentially dangerous sites
    • Microsoft Cloud App Security – Insider threats such as mass deletes and mass downloads, or external threats like impossible travel or atypical login locations
    • Advanced Antivirus.

In combining our custom made security scripts with Microsoft 365, cloud storage systems, and backup and disaster recovery, we protect your company’s intellectual property.

  • Dropbox,
  • OneDrive or
  • File server, depending on customer requirements.
  • Backup configuration and monitoring
  • Backup of Email, OneDrive and Sharepoint
  • Cloud offsite backups (extra cost and charged by data used).
  • Breakdown of how our services are being utilised
  • What issues are occurring
  • Active security threats and failed logins by country
  • Percentage of users with multi-factor authentication
  • Percentage of devices with encryption, up to date security policies and patches.

Industries that use IT security services and support









Want more information?


We know that fast and accurate IT support is a high priority for you, which is why our IT experts are ready and waiting to resolve your queries as urgently as you need. 

Fill out the form below for your obligation-free quote and we will be in touch with you as soon as possible. Or, please contact us on 1300 369 111 for all urgent matters.


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See what people are saying


GCITS strike a perfect balance between friendliness and professionalism and are instrumental in ensuring our IT needs are always up to date.

From the very first call we found Elliot and his team to be proactive, competent and very professional.

Nothing to improve, you dudes ROCK! Like always, my query was seen to immediately and fixed in no time at all.  Thank you for being the perfect IT Gurus