Cannot modify certain Exchange Online properties on Telstra Syndicated Office 365 tenants

When attempting to set up custom retention tags in Exchange Online via PowerShell, I received the following message:

The command you tried to run isn’t currently allowed in your organization. To run this command, you first need to run the command: Enable-OrganizationCustomization

The Command You Tried To Run Isnt Currently Allowed

This message seems to only occur in the tenants we manage on Telstra’s non CSP Office 365 offering.

To resolve this, you do exactly as the error message states. Run Enable-OrganizationCustomization


After enabling this, you should be able to run the command you were trying to execute earlier. In this case it was a New-RetentionPolicyTag command.Create New Retention Policy Tag

Was this article helpful?

Related Articles

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *