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Cannot modify certain Exchange Online properties on Telstra Syndicated Office 365 tenants

Cannot modify certain Exchange Online properties on Telstra Syndicated Office 365 tenants

When attempting to set up custom retention tags in Exchange Online via PowerShell, I received the following message:

The command you tried to run isn’t currently allowed in your organization. To run this command, you first need to run the command: Enable-OrganizationCustomization

The Command You Tried To Run Isnt Currently Allowed

This message seems to only occur in the tenants we manage on Telstra’s non CSP Office 365 offering.

To resolve this, you do exactly as the error message states. Run Enable-OrganizationCustomization

Enable-OrganizationCustomization

Enable-OrganizationCustomization
After enabling this, you should be able to run the command you were trying to execute earlier. In this case it was a New-RetentionPolicyTag command.Create New Retention Policy Tag

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About The Author

Elliot Munro
Need additional help? Want to be across Microsoft 365 updates and GCITS articles when they're released? Connect with Elliot Munro on LinkedIn here. If you have an Office 365 or Azure issue that you'd like us to take a look at (or have a request for a useful script) send Elliot an email at [email protected]

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