Office 365 for Gold Coast Businesses

Office 365 is not just the cheapest way to buy Office. Take a look at why Microsoft is selling Office 365, and why it’s great news for you.

Work on Office documents on any computer, laptop, tablet or phone. Save thousands on licensing costs, and empower your mobile staff.

Never lose track of an email or appointment again. Office 365 uses Exchange Online to keep everything synchronised across all of your devices.

How will Office 365 work for my business?

What is Office 365?

Now that employees are using more than one computer or internet enabled device in a day, the old way of buying Office has become irrelevant and expensive. Microsoft’s Office 365 is not just the Microsoft Office group of programs, it’s a cloud productivity suite that includes Microsoft’s other business technologies.

What’s different about buying the Office apps via Office 365?

Microsoft has structured their Office licensing costs to make Office 365 the most attractive way to buy Microsoft Office for your devices. Microsoft is selling Office as a service rather than an individual product. So instead of buying Office for one PC and only using it on that PC, you can subscribe to Office 365, where you can use Microsoft Office on all of your computers or devices.

Many of the services included in Office 365 were once limited to the businesses that could afford the servers and the IT staff to manage them. By taking these services to the cloud, you can access them on a subscription basis without investing in the server infrastructure or worrying about ongoing maintenance.

How can this help me?

Office 365 can be implemented as a replacement for an entire server, and much more. Office 365 provides more functionality, and takes the risk off-site with a 99.9% uptime guarantee.

You don’t have to use all of Office 365’s features to get value out of it, though we’ve written a brief description of most of the services so you can get an idea of how it can work for you.

Office 365 with Exchange Online takes all the risk out of ATPM’s email operations. We’ve had to deal with continuous email down-times of more than four hours. Office 365’s SLA uptime guarantee of 99.9% is much more than what we could hope to achieve with our own inhouse hardware.

Daniel TiltonGeneral Manager - Australian Tourist Park Management

Ten out of ten for service, concise explanation and putting up with old pommie whinger!

Bob AlexanderPrincipal - Alexanders Real Estate

We’ve saved over $500 per month across all our workstations on software alone, while at the same time increasing software functionality and the productivity of our staff.

Daniel TiltonGeneral Manager - Australian Tourist Park Management

GCITS strike a perfect balance between friendliness and professionalism and are instrumental in ensuring our IT needs are always up to date and running smoothly.

Lonna Dall’OstoInsure QLD

I know I can rely on Gold Coast IT Support to keep my computer running and they keep me abreast of newer ways to run my business from a technology viewpoint.  I do and will continue to recommend GCITS to help my client’s, family and associates.

Heather ArgusArgus Bookkeeping

Gold Coast IT Support “gets” our business!  They understand the unique systems and special requirements for the different areas of our insurance business and have organised our office IT requirements using efficient techniques.  GCITS understands what is important to us and because they’re experts in their field, they take away the worry and the pain by offering brilliant solutions, which allows us to concentrate on what we do best – insurance and financial planning.

Lonna Dall’Osto Insure QLD

GCITS understands what is important to us and because they’re experts in their field, they take away the worry and the pain by offering brilliant solutions, which allows us to concentrate on what we do best – insurance and financial planning.

Lonna Dall’Osto Insure QLD

What’s included in Office 365?

Microsoft Office

The Most Complete Office Suite - Office Professional Plus for all usersFor Five PCs or Macs

In the Small Business Premium and Midsize Business plans, each user gets five copies of the latest Microsoft Office suite. This means that your team can install the full version of Office on up to five PCs or Macs that they will use.

Microsoft Office includes:
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Publisher
  • Access

Never Buy Office AgainOffice Mobile

Each user can also use Microsoft Office on up to 5 mobile devices. This includes Windows phones and tablets, Apple iPads and iPhones, and Google Android Phones and tablets.

Office Online

No matter what Office 365 plan you choose, you’ll get access to Office Online. With Office Online you can access, edit and collaborate on documents through the web browser from computers and devices (including iPads) that don’t have Office installed.

Email, Calendar and Contacts in the Cloud

Exchange Online

Office 365 includes Exchange Online, the business class email platform from Microsoft. If you’re currently using POP3 email, you’ll only have one-way email downloads from the server to your computer. With Exchange Online’s 50GB mailboxes, your team can synchronise all of their email, contact and calendar information across all of their devices. For example, emails sent from your phone will appear in the sent items of your computer, emails read on the computer, will display as read on the phone as well.

Shared Mailboxes

Shared Mailboxes allow multiple users to receive email for the same email address. This is useful for addresses like [email protected], [email protected] or [email protected], where multiple staff may fulfil the same role. These staff members will be able to see which emails have been read, replied to or actioned in the shared mailbox.

Shared Calendars

Exchange Online gives flexibility in how calendars can be managed, shared or controlled. Managers can view or edit employees company calendars, create appointments or send invitations.

Contact Syncing

Contacts can be shared or synchronised across all PCs and mobile devices where required. If required, users can add new contacts to a company-wide list which will automatically update on other users PCs and devices.

Instant Synchronisation

Exchange Online uses push synchronisation to near-instantly update all devices when a new email, calendar appointment, or contact is created. POP3 and IMAP mailboxes check email based on a schedule, or when the user clicks send and receive.

Work as a team with SharePoint Online

SharePoint is a team collaboration platform that has a variety of uses. SharePoint creates a private site for your company that can be accessed by staff with their Office 365 username and password.

Document Storage

SharePoint can be used to store required files in the cloud which can be accessed by staff members on any computer or mobile device. SharePoints document libraries can be used as a replacement for network shares and can be synced with computers so that mobile workers can have offline access to their information.

Company Knowledgebase

Build a central location for training materials, best practice information and company procedures, easily accessible in your company intranet.

SharePoint Lists

SharePoint Lists look similar to spreadsheets and are an easy and powerful way to record and track information. With SharePoint Lists, you can keep an up-to-date list of preferred contractors and contacts, or store important information not suited to your existing business software. Setting an alert on a SharePoint list will let you know when something has been added or changed.

Collaboration with OneNote

Staff can use the OneNote notebook included in the company SharePoint site to collaborate, brainstorm and record information in a less structured way than using a SharePoint List. Users can access and edit the OneNote notebook from the OneNote apps on Apple, Android and Windows mobile devices, as well as any PC or Mac. OneNote notebooks sync automatically, so that a staff member could be taking notes in an off-site meeting, while another staff member on another computer or device would see the notes appear in real time. OneNote can also be used to store documents, images, screenshots, tabled data or important information for mobile employees.

Company Newsfeed

The company news feed can be used for staff discussions or announcements and includes email notifications.

Privacy and Security

SharePoint allows organisations to manage security and privacy settings on a companywide, role based, or granular user level. Control the levels of access and editing capabilities that all users have, and remotely wipe lost or stolen devices.

A Massive 1TB of Cloud Storage per user

OneDrive for Business

OneDrive for Business is a cloud storage product similar to DropBox, Google Drive or Microsoft’s consumer level OneDrive (formerly called SkyDrive). OneDrive for Business is built on the same platform as SharePoint and has similar features in terms of being able to store files in the cloud and access or edit them from any device.

The main difference between OneDrive for Business and your company SharePoint site, is that files stored on OneDrive are private by default, and files stored on SharePoint are shared with the rest of the team by default. Think of OneDrive for business as your personal My Documents Folder. OneDrive for Business synchronises files on your computer, with the cloud.

Each user gets 1 TB (1000 GB) of OneDrive for Business storage that can be accessed through the apps on Apple, Android or Windows mobile devices, as well as through the browser.

Communication across all devices

Skype For Business

Skype for Business is an online communications platform that allows you to stay in touch with the team no matter what device they are on. Staff can install the Skype for Business apps on their smartphones or tablets, and can be reached by instant messaging, audio or video calls no matter where they are, or what device they are using.

Seamless Integration

Skype for Business is integrates with your other Office 365 services. Skype for Business user availability information is taken from each user’s calendar, so staff can see whether somebody is busy before deciding how best to contact them.

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