Testimonials

See what our customers are saying about our IT support, training and managed services.

The tailored Office 365 training we received from GCITS was invaluable in preparing our staff for the cloud. Their interactive and Q&A sessions took pressure off our IT Team, allowing us to focus on our Office 365 migration with peace of mind.

I’ve never been serviced as well by any service provider in my life. Phenomenal as always. You guys are unbelievable.

This is one of the busiest days of the month, and we were able to keep working while the issue was quickly resolved.

GCITS are awesome to work with – very helpful and responsive. Partnering with them is an asset to our business.

The team at GCITS are great to deal with and very professional, but always friendly. They are so helpful and quick to respond to any request. It’s such a relief to be able to rely on such a great team.

Thanks for resolving my email access issues on the first call. The email migration was a great success. Much appreciated.

Great job, excellent knowledge base and fantastic customer service. Recommend you to everyone 🙂

Thanks for the great response time to fix the problem!

Thanks to all at GCITS for getting our company back online – and now in an updated format with cloud back up and operation. Appreciate the extra miles that Peter put in looking after our needs. Thanks guys!!!

Excellent quick service as ever!

Many thanks to Elliot for his thorough and proactive approach to solving a technical problem that was beyond the capabilities of our previous provider. I have no hesitation in recommending Elliot and GCITS to other business owners.

Very good service, all happened faster than I was expecting (and was used to with another IT company)

GCITS trained all our staff who had varying degrees of computer competency and confidence, accommodating our diverse training needs by providing both group training sessions, one-on-one training sessions and telephone support.

GCITS didn’t just “sell the product” but spent the time understanding our challenges and really ensured we knew how the new technology would support us in the real world including efficiently transforming how we did our jobs – this approach really helped us realise the benefits and actually use the technology.

The service was excellent. It’s so easy when someone knows what they are doing!  I loved the fact Elliot got on to my computer and did everything in record time.  Thanks Elliot!

We’ve saved over $500 per month across all our workstations on software alone, while at the same time increasing software functionality and the productivity of our staff. Office 365 with Exchange Online takes all the risk out of ATPM’s email operations. In the past we’ve had to deal with continuous email down-times of more than four hours. Office 365’s SLA uptime guarantee of 99.9% is much more than what we could hope to achieve with our inhouse hardware.

GCITS strike a perfect balance between friendliness and professionalism and are instrumental in ensuring our IT needs are always up to date and running smoothly. GCITS ‘gets’ our business!  They understand the unique systems and special requirements for the different areas of our insurance business and have organised our office IT requirements using efficient techniques.  GCITS understands what is important to us and because they’re experts in their field, they take away the worry and the pain by offering brilliant solutions, which allows us to concentrate on what we do best – insurance and financial planning.

I know I can rely on GCITS to keep my computer running and they keep me abreast of newer ways to run my business from a technology viewpoint.  I do and will continue to recommend GCITS to help my clients, family and associates.

From the very first call we found Elliot and his team to be proactive, competent and very professional.

Nothing to improve, you dudes ROCK! Like always, my query was seen to immediately and fixed in no time at all.  Thank you for being the perfect IT Gurus

The prompt and professional service given by the team is top notch – they will go out of their way to assist us with any problems that we have.  Would not use anyone else and would highly recommend to anyone

The support provided by Peter was great as usual! He fixed the issues with my computer efficiently and in a friendly manner. Thanks again guys!

I cannot find anything that you could do better and that is why I keep recommending you.

Again, fantastic service to sort out my computer problems. Thanks heaps guys

Great job. I was happy with the outcome. Keep up the good work, GCITS.

Great service from GCITS – really appreciated. It’s not easy to find dependable and competent IT people.

Ryan clearly understood my problems and listened carefully. He then went away and came back with a solution and fixed everything, giving me clear instructions going forward.

Elliot and Blair are excellent, always knowledgeable and most of all very helpful.

The service provided by GCITS is excellent – always prompt, friendly, professional. We’re relieved that we have access to such a great team.

Thanks to Nick and the team, so helpful and nice to deal with.

The Team at GCITS are a highly professional and efficient in the provision of their services.  They act promptly to enquiry and generally resolve in a short period of time.  We have engaged GCITS for the passed 5 years and with ongoing communication have formed a positive and friendly relationship.  We highly recommend their services to your business

Elliot and James were fantastic, always very helpful and polite. Thanks so much, great staff, very qualified and efficient. Best IT on the Gold Coast.

GCITS are a great team. They have always been very helpful and prompt in getting my computers back up and running as soon as possible.

Ryan has done a terrific job, thanks so much for your effort.

Your service is awesome, I wish our company had found you years ago!

Thanks for the great service as always. Problems solved.

Excellent service, Thank you so much 🙂

The issue was quickly fixed & followed up

GCITS really knows their business. They have always provided me great service right when I need it. They are competent and professional.

I had a problem with getting Outlook to log in to the Office 365 Exchange server.  Nick discovered we had a problem due to the last update of the Mac OS.  He determined that we had to reset the Keychain, which we did and it worked out beautifully.  Thanks to you and all the folks at GCITS!

All the guys at GCITS are always so helpful and friendly, and the support is excellent.  Any problems are always fixed in no time. Friendly, professional and nothing’s too much trouble.  I couldn’t ask for better!