Testimonials

See what our customers are saying about our IT support, training and managed services.

GCITS maintain the internal systems and infrastructure for the Professionals Real Estate Group across our sites in Brisbane, Adelaide and Perth as well as our team members who are located regionally. This support covers hardware, software, networking, licencing, security and end-user support. The team at GCITS take a proactive approach to the delivery of the services, the monthly reporting they provide is invaluable and I continue to be impressed with the timeliness and level of support that they provide.

Oculus engaged GCITS in April 2018 to move our server to the cloud and manage our IT needs. The advantages of this move have been enormous, especially from a security point of view. And their service is efficient and timely. If you are after a secure managed IT service I highly recommend GCITS.

One Sector has engaged GCITS as our IT specialists for over 4 years now. The management & customer service team have worked with our company growth providing unmatched customer service, clear & effective options in both systems & equipment. We highly recommend GCITS services for any size company looking for efficient, friendly & up to date IT services.

Allswell Communities have been using GCITS for over 5 years and they are the epitome of first class service. For absolutely no reason, I feel compelled to tell others about them because they are just that good. If you need IT support you will not be disappointed.

GCITS are essential to DuxRoe Lawyers. They listen to our needs, tailor solutions to our problems and troubleshoot issues quickly and effectively. And, they don’t mind explaining things in terms us “laymen” can understand!

The team at GCITS are highly professional and efficient in the provision of their services. The act promptly to enquiry and generally resolve in a short period of time. We have engaged GCITS for the past five years and with ongoing communication have formed a positive and friendly relationship. We highly recommend their services to your business.

We have had GCITS as our IT Support for more than 14 years. All the guys are so helpful and know what they are doing, plus they speak in a language that we understand. Their systems they have in place keep our practice protected and safe. We would recommend GCITS to everyone.

GCITS trained all our staff who had varying degrees of computer competency and confidence, accommodating our diverse training needs by providing both group training sessions, one-on-one training sessions and telephone support.

GCITS didn’t just “sell the product” but spent the time understanding our challenges and really ensured we knew how the new technology would support us in the real world including efficiently transforming how we did our jobs – this approach really helped us realise the benefits and actually use the technology.

The team at GCITS are great to deal with and very professional, but always friendly. They are so helpful and quick to respond to any request. It’s such a relief to be able to rely on such a great team.

Thanks to all at GCITS for getting our company back online – and now in an updated format with cloud back up and operation. Appreciate the extra miles that Peter put in looking after our needs. Thanks guys!!!

Many thanks to Elliot for his thorough and proactive approach to solving a technical problem that was beyond the capabilities of our previous provider. I have no hesitation in recommending Elliot and GCITS to other business owners.

Very good service, all happened faster than I was expecting (and was used to with another IT company)

The service was excellent. It’s so easy when someone knows what they are doing!  I loved the fact Elliot got on to my computer and did everything in record time.  Thanks Elliot!

We’ve saved over $500 per month across all our workstations on software alone, while at the same time increasing software functionality and the productivity of our staff. Office 365 with Exchange Online takes all the risk out of ATPM’s email operations. In the past we’ve had to deal with continuous email down-times of more than four hours. Office 365’s SLA uptime guarantee of 99.9% is much more than what we could hope to achieve with our inhouse hardware.

GCITS strike a perfect balance between friendliness and professionalism and are instrumental in ensuring our IT needs are always up to date and running smoothly. GCITS ‘gets’ our business!  They understand the unique systems and special requirements for the different areas of our insurance business and have organised our office IT requirements using efficient techniques.  GCITS understands what is important to us and because they’re experts in their field, they take away the worry and the pain by offering brilliant solutions, which allows us to concentrate on what we do best – insurance and financial planning.

I know I can rely on GCITS to keep my computer running and they keep me abreast of newer ways to run my business from a technology viewpoint.  I do and will continue to recommend GCITS to help my clients, family and associates.

From the very first call we found Elliot and his team to be proactive, competent and very professional.

The prompt and professional service given by the team is top notch – they will go out of their way to assist us with any problems that we have.  Would not use anyone else and would highly recommend to anyone

The support provided by Peter was great as usual! He fixed the issues with my computer efficiently and in a friendly manner. Thanks again guys!

I cannot find anything that you could do better and that is why I keep recommending you.

Again, fantastic service to sort out my computer problems. Thanks heaps guys

Great job. I was happy with the outcome. Keep up the good work, GCITS.

Great service from GCITS – really appreciated. It’s not easy to find dependable and competent IT people.

Ryan clearly understood my problems and listened carefully. He then went away and came back with a solution and fixed everything, giving me clear instructions going forward.

Elliot and Blair are excellent, always knowledgeable and most of all very helpful.

The service provided by GCITS is excellent – always prompt, friendly, professional. We’re relieved that we have access to such a great team.

Thanks to Nick and the team, so helpful and nice to deal with.

Elliot and James were fantastic, always very helpful and polite. Thanks so much, great staff, very qualified and efficient. Best IT on the Gold Coast.

GCITS are a great team. They have always been very helpful and prompt in getting my computers back up and running as soon as possible.

Ryan has done a terrific job, thanks so much for your effort.

Your service is awesome, I wish our company had found you years ago!

Thanks for the great service as always. Problems solved.

Excellent service, Thank you so much 🙂

No matter what your IT concern is, get in touch with us today.